How To Get Refund From Lufthansa

How Long Does Lufthansa Take To Process A Refund?

Lufthansa is a very popular German airline that has known for its amazing in-flight services that has helped this airline to set its standard very high in the industry. It is very easy to book flight tickets with this airline and then you can enjoy a great travelling experience. Sometimes instead of having a good travelling experience with this airline after booking the flight you might need to cancel the flight booking for some work. That is when you need cancel the flight booking and look for refund. After reading this post you will not worry thinking what is Lufthansa refund process and how long will it take to get a refund.

How To Get Refund From Lufthansa?

How to get refund from Lufthansa? Is this query that is bugging you? Well, this part is going to take care of this.

  • Go, to the “Manage booking tab” of the official website of this airline and then click on the refund option.
  • Fill out the refund form after clicking the refund option by understanding it properly.
  • If you are eligible, you will get a confirmation regarding refund via your registered email address.

If the process looks a bit complicated, then prefer to seek assistance from a live person working with this airline. In case you are curious to know what is Lufthansa refund policy then focus on the next part of this post.

Lufthansa Refund Policy

Lufthansa refund policy is very much understandable. There a few major points of this refund policy that you should note, and they are:

  • If your flight is scheduled to depart at least 7 days later from the day you booked the flight ticket, then you can cancel the flight booking within 24 hours and get full refund.
  • In case this airline cancels the flight booking by itself then you can ensure that you get full refund.
  • If the flight is delayed by more than 5 hours, then you can cancel the flight booking and can get full refund.
  • When you show the proof of illness or death issue of close relative then you can get full refund for the cancelled flight booking.
  • Refunds are done only via the original payment method.
  • In case a part of the flight ticket is used, then you can get partial refund from this airline.
  • Do not resubmit the refund request, if you have already submitted once as it will only lead to the delaying of the refund process.

If you know the refund policy very well then you do not need to stay confused thinking “How do I claim a refund from Lufthansa?” at all as you can understand the process very easily.

How Much Time Does Lufthansa Take To Process A Refund

Are you panicking thinking how long does Lufthansa take to process a refund? Well, if you have paid via credit card then the refund comes to you within 7 days if you are eligible. For other payment methods this airline takes nearly 20 days to refund the passenger in case the passenger is eligible.

FAQs

Customers who make a reservation through Lufthansa's online booking channels (i.e. lufthansa.com, weflyhome.com and generationfly.com) may cancel their reservation without penalty up to 24 hours after the reservation is made, if the reservation was made seven days or more prior to the flight's departure.

If you wish to refund your ticket, you can cancel your trip and request a refund under “Flight details” in "My bookings". If you are unable to do so, you can also request a refund using the form below. In this case, your request will be processed manually at our service centres 1 (800) 645-3880.

Using the online refund option, Lufthansa flight bookings can be cancelled and refunded online up to 24 hours before the beginning of your journey. The reimbursement of the airfare is contingent upon the fare conditions.

If you cancel your flight ticket on the official website, you get the refund automatically. On the other hand, if you buy your ticket from a travel agency then you need to contact them and request a refund.

Passengers can request cancellation within 24 hours to claim a 100% refund of the ticket value, but the date of departure must be at least 7 days before the departure. Beyond 24 hours, passengers are liable to pay a Lufthansa airlines cancellation fee of $200 USD.

Yes, Lufthansa economy flex tickets are refundable without any charge.

Providing Prompt Ticket Refunds

Lufthansa will issue refunds for all eligible tickets within seven (7) days for credit card purchases and within twenty (20) days for purchases made by cash or check.


Per Lufthansa's refund policy, eligible tickets will be refunded within 7 days if purchased by credit card and within 20 days if purchased by cash or check.

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