Sriwijaya Air is the most popular Indonesian airline and operates daily scheduled flag carrier service to domestic and international destinations across the world. However, in case, if you wish to cancel your Sriwijaya flight, then you should know the necessary information about Sriwijaya Air Cancellation Policy, and about the flight ticket cancellation process.
As per the Sriwijaya Air Cancellation Policy, the passengers can cancel their flight booking within 24 hours of the purchased ticket, and then they can save their cancellation charges or other penalties.
If the passengers have purchased a Sriwijaya Air non-refundable flight ticket, then they can request a refund of any applicable taxes and fees. But, the important thing is that the flight ticket amount himself will not be refunded.
Also, if the passengers cancel their flight reservation prior at least 7 days before the scheduled departure of the time, then the passengers will get a full refund of the cancellation ticket.
In a situation, where the Sriwijaya Airline flight has been delayed more than 3 hours, then the passengers can claim the compensation voucher.
As per Sriwijaya Air Cancellation Policy, if the flight has been canceled due to bad climate conditions or any other emergency, then the travelers will be eligible to receive a full refund amount. But, the situation will also rest on the factors like distance, class, fare, or other major factors.
According to Sriwijaya Air's 24-Hour Cancellation Policy, if the passengers cancel a flight booked on Sriwijaya Airline flight ticket within 24 hours of purchase, then the airline will provide a full refund of the cost of the canceled flight ticket.
If the passenger made a flight ticket booking one week or more before the departure date of your flight, then Sriwijaya Air reserves the full right to change cancellations up to 24 hours at any time.
Normally, the Sriwijaya Air Cancellation Fee is about $100 to $400 applicable if the flight ticket cancellation requests are made within 24 hours from the scheduled departure of the flight.
The passengers can do the refund process by going to the official website of Sriwijaya or directly from the airport Sriwijaya air reservation counter.
To get a refund request, just dial the customer service phone number of Sriwijaya Air and share your issue.
Over the phone call 011 62 21 29279777, the airline customer service representatives will assist to raise the refund request.
As per the Sriwijaya Air Refund Policy, flight tickets bought within 24 hours of departure schedule flight and more than a week in advance are completely refundable.
The refund amount will reflect after the cancellation of the booking and, it will credit to the passenger's bank account within 7 to 10 business days.
Payments made by debit cards and other methods will be processed in 15 to 20 business days.
