In accordance with the Air Transat Terms and Conditions, you must fill out the Indemnity Claim Form or the Refund Request Form on the Air Transat official website to claim your refund.
Please do not use any third-party website. Use the same email address you used to purchase your ticket so that the company can track your request. You should receive a reference number within 40-60 days
Air Transat is a well-known airline. Air Transat is one of the airlines that provide its services at low cost. The airline provides its services with many offers and its policies are providing flexibility to the customers.
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Press 3 to cancel your flight
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Change in your reservation
Air Transat The airline offers you a variety of flexible options including "peace of mind". Booking with "peace of mind" allows customers to make any changes to your travel destination or travel dates, even both, at no extra charge. What's more, with Air Transat you can make changes to your reservation up to 24 hours before your flight departure time.
Cancel your reservation
Sometimes passenger face emergency then you have to cancel your reservation in such situation. With Air Transat, you feel confident to cancel your reservation subject to the following conditions.
Reservations under Eco Budget, Eco Standard and Club Class:
If you cancel a reservation in such categories, you will receive your refund in your future travel credits. You can use it for booking reservations with the airline in the future. It is transferable in nature and also has no expiry date
Whether you wish to cancel or change your Air Transat reservation, the terms and conditions for the change and cancellation may vary according to the dates of your reservation. You can contact their call center to inquire about cancellation or replacement of your Air Transat reservation.
Policy regarding for a package only
If you have a cruise package reservation or a booking for a group of 10 or more people, Air Transat has different flexibility policies for this. And you can contact the travel agent for more details.
If you cancel an Air Transat flight ticket within 24 hours, you will incur no cancellation fee, but after 24 hours, the flight ticket will be charged $100 as a cancellation fee. You can cancel a flight ticket anytime before departure, and the cancellation fee will depend on the type of ticket purchase and the time remaining for flight departure