Lion Air

Can I Cancel My Lion Air Flight Ticket And Get A Refund

If you want to cancel your booked flight ticket with Lion Air & Also, want to get a refund after the cancellation so it can possible by Lion Air, the traveler must know about the cancellation ways, cancellation & refund policy of Lion Air. Just, read the complete information about the Lion Air Cancellation Policy as well as refund-related information.

Is there a Lion Air 24-hour cancellation policy?

  • Yes, Lion Air offers a 24-hour cancellation policy to all their travelers & as per the rule, travelers are permitted to cancel their booked flight ticket.
  • Travelers can also save their cancellation charges and all but, they need to cancel their booking within 24 hours of the flight ticket purchase.
  • According to the Lion Air 24-Hr Cancellation Policy, travelers can only cancel their flight ticket from the official website/application of Lion Air, with the helpline number of customer service, or directly from the Airport reservation counter of Lion Air.

Complete Information about Lion Air Cancellation Policy?

  • After the cancellation of the booking, travelers are eligible to book new flight tickets with the same account from Lion Air.
  • In case, any traveler is suffering any major injury or disease or relative death, the traveler can claim the full refund amount but, he/she needs to submit related documents to the concerned authority & cancel the flight before departure.
  • The cancellation charges are not fixed by Lion Air because it considers the duration, class, distance, or other major factors.

Lion Air Cancellation Fee:

  • As per the Lion Air Cancellation Policy, travelers need to pay cancellation charges or other penalties if they cancel their booked flight ticket after 24 hours of the ticket purchase.
  • As per the rule, travelers need to pay a cancellation fee as per their respective classes. Just see the below-given instructions for the best understanding of the Lion Air Cancellation Fee.
  • If the flight ticket has been canceled 72 hours before the departure time then, travelers need to pay 25% charges from the actual base fare.
  • If the flight ticket has been canceled 72 hours to 4 hours before the departure time then, travelers have to pay 50% charges from the base fare.
  • In case, travelers cancel their booking 4 hours before the departure time then, travelers have to pay 90% charges from the base fare.

Note: All above-mentioned cancellation charges will be applicable for Economy Promo Fare & Economy class.

Lion Air Refund Policy:

  • After the cancellation of the booking, the refund amount will transfer within 7 to 10 working days or depending on the payment mode.
  • The refund will credit directly to the traveler's bank account or the source payment mode which was used for the same flight ticket booking.
  • For a no-show flight ticket, travelers will get only a 10% refund amount and for the award, flight ticket holders will not get any refund after the cancellation of the booking.

How To Get Refund From Lion Air?

  • To get a refund request, just open any web browser and type the URL https://www.lionair.co.id/en/manage-booking/refund-request (official Lion air refund request web page+62888 987 8989 )
  • Now, enter your PNR, First & Last name of the traveler, flight number & date in the respective fields.
  • Tap on the 'Retrieve' button and attach related documents (if it is mandatory)
  • Press on the 'Submit' button and after verifying your information, the refund will process.

Lion Air Compensation Policy:

There are plenty of sudden reasons where lion Air offers relaxation through compensation such as:

  • In case, a Lion Air flight has been delayed more than 4 hours from the departure time then, travelers can claim the complimentary voucher for dining.
  • Due to the bad climate, airline industry strike, or other emergency reasons, if the lion air flight has been canceled then, travelers can claim a total refund amount without any deduction.
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