What Is Air Astana Cancellation Policy

Air Astana is known all over the world for its passenger-friendly processes and policies. This airline has always been rated very highly because of the services it provides to its passengers.

Ways To Cancel Air Astana Flight

If you are a passenger and you have a change in the plan then you must be looking to cancel the flight booking you have done with this airline. In that case, you must be wondering how to cancel the booking in Air Astana. This post has covered all about it in detail. That is why you should go through this post properly.

Air Astana offers an amazing travel experience and flexible policies to its travelers. If you want to cancel your reservation so you must know about the cancellation & refund rules of Air Astana and you need to be aware of How do I cancel my flight on Air Astana? Using the below given different-different methods.

Methods To Cancel Booked Flight Ticket Of Air Astana:

Calling the customer support department and canceling the flight booking with quick assistance from this department is the best way. The steps you need to follow are:

• First, dial the customer care phone number +7 (727) 244 44 77 of this airline.
• Tell the customer care representative that you are looking to cancel the flight booking.
• Check about the available refund options available for you.
• Then confirm the cancellation of your flight ticket.

Method 1: Via Online:

• Launch the Air Astana website via any web browser.
• Then, you need choose ‘My Reservation Booking’ option.
• Write your ‘Ticket Number’ & ‘Surname’ of the traveler.
• Hit on the ‘Continue’ button and choose your booking.
• Find and press the ‘Cancel’ button and your Air Astana flight ticket will cancel.

Method 2: Via Call:

• Just, dial the helpline number of Air Astana at +7 (727) 244 44 77 customer service. (Travellers can collect the helpline number from the Air Astana website under the contact section)
• After connecting your call, you need to share your booking details with the travel representative.
• The travel representative will assist with the cancellation and refund request.

Method 3: Via Airport:

• Visit the nearby airport. (Travellers can find the nearest airport with help of a web browser)
• After visiting the airport, just locate the Air Astana booking counter.
• Fill out the cancellation form carefully and submit your application form to the travel agent.
• The travel agent will cancel your booking and your refund will process.

Air Astana Cancellation Policy

Air Astana cancellation policy is something that you will feel easy to understand as a passenger. The major points of the cancellation policy of this airline are:

• You can cancel the flight booking within 24 hours to avoid paying the cancellation fee.
• If you have a non-refundable ticket then you might need to pay 200 USD to 500 USD depending on many factors as a cancellation fee if the 24 hours period is crossed as far as the flight booking is concerned.
• In case you have got a refundable or flex flight ticket you do not need to worry at all about the cancellation fee.

Air Astana Cancellation Fee:

The cancellation charges are not the same for every traveler because it considers distance, duration, class, or other major factors

As per the Air Astana Cancellation Fee, if any traveler cancels their booking within 24 hours of the departure time then, they need to pay 100 to 500 US dollars as cancellation charges per person.

How To Get A Refund From Air Astana

Getting a refund is very simple with this airline. You do not need to worry thinking about how to get refund from Air Astana. You just need to fill the refund request fund and if you are eligible then you will get a refund within 14 working days to your original payment method if your flight booking is refundable. If your flight booking is non-refundable then you will get e-credits to your account with this airline for future usage.

• Firstly, visit the Air Astana website.
• Then, select the ‘Book & Manage’ category.
• Now, you need to choose the ‘Online Refund’ option.
• Fill out the complete application form and tap on the ‘Submit’ button.
• After verifying all the information, your refund will process.

The refund amount will reflect after the cancellation of the booking but, it will transfer within 7 to 10 working days from the cancellation.

The refund will credit directly to the traveler's bank account which was used for the same flight reservation.

Due to a major injury or relative death, the traveler cancels their booking then, he/she can claim a full refund amount without any cancellation charges.

Air Astana Refund Policy

• In case you have got flex ticket or refundable ticket then you can cancel flight booking anytime you want before the scheduled departure of the flight you booked, and you will get a full refund.
• If you are canceling a flight booking within 24 hours of booking the flight you will get a full refund and it does not matter what type of ticket you have.
• In case you have booked a non-refundable flight ticket then you need to pay a cancellation fee and the rest amount comes to your account as e-credit for future usage with this airline.

These are the three major points of the Air Astana refund policy that you should never skip. Just keep these points in mind. In case you have any doubts then you can check the support page of this airline.

What Happens If I Cancel My Air Astana Flight? Can I Get Refund?

If Air Astana cancels the flight, they must refund the price of ticket to passengers. But if you decide to voluntarily cancel your scheduled flight, you are not entitled to a refund. Air Astana cancellation policy is restrictive, unless you have a flexible fare, which allows you to reschedule your flight to a later date with minimal cost.

Note: regardless of ticket type, passengers have the right to request a refund amount for airport taxes and fees as part of a cancellation refund.

How can I reschedule my Air Astana flight?

To change a booking, please contact the Air Astana Call Centre at +7 (727) 244 44 77 or send an e-mail to call.centre@airastana.com. You can also change your booking at your local Air Astana office.

How can I cancel my flight without any Air Astana cancellation penalty?

As per Air Astana cancellation policy, you are allowed to cancel a reservation without paying any fee within 24 hours from the date of issue.