Etihad Airways

About Etihad Cancellation Policy

Etihad is one of the major airlines in the United Arab Emirates and it offers flexible policies and comfortable journeys to its travelers. Due to any personal reason, if you are planning to cancel your booked ticket with Etihad Airways. You must be aware of the cancellation rules, charges, and refund process. Let's see the actual cancellation charges.

Steps To Cancel Etihad Flight

  • According to the Etihad airways cancellation policy, the cancellation charges are not fixed, and it will vary from passenger to passenger but, there are some standards where travelers must pay 100 US dollars to 500 US dollars as cancellation charges if any travelers cancel their booking within 24 hours from the scheduled departure of the flight time.
  • The cancellation request will only accept from the official website/application of the Etihad airways or authorized reservation counter and registered travel agent via phone 1 (877) 690-0767.
  • If you want to know about the cancellation procedure, refund request process, and latest update on cancellation policy so you can directly speak with a travel representative using the Etihad airways ticket cancellation toll-free number.
  • As per the Etihad airways cancellation Policy, if the travelers cancel their booking within 24 hours from the purchasing ticket so the cancellation charges will be waived off and the full refund amount will transfer.
  • If the Etihad flight has been cancelled then, travelers are eligible for the full refund amount without a cancellation fee but, if the flight has been delayed more than 3 hours from the departure time then travelers can take the benefits of the complimentary dining using the voucher or submit the request for the re-schedule. But the facility will depend on the class, fare, and distance.

Ticket issued on/before 30 September 2020

Fee not applicable

Ticket with travel originating from outside of the UAE

Fee not applicable

Guest is changing/cancelling the reservation as the ticketed flight has been cancelled or changed by Etihad Airways

Fee not applicable

Guest is changing/cancelling the reservation as he/she has tested positive for COVID-19

Fee not applicable

Guest is changing/cancelling the reservation as he/she cannot travel due to a travel restriction or travel ban

Fee not applicable

Guest is calling within 96 hours of departure time to change/cancel the reservation

Penalty fee applies

 

What is Etihad Airways Refund Policy

  • For a complete refund, travelers must cancel their booking successfully and after then, they can submit the refund request.
  • For the refundable or non-refundable ticket holders, the refund will automatically generate after the cancellation of the booking so in some special cases such as cancellation for major injury, relative death, illness, or other similar cases, travelers need to submit the refund request from the official website of the Etihad airways.
  • Usually, the refund amount will credit within 7 to 10 working days after the cancellation of the booking and the refund will credit the traveler the same bank account number which was used for the ticket booking.
  • As per the Etihad refund policy, the travelers will not get a refund if the ticket has expired or cancelled ticket within 4 hours from the departure of the flight.
  • The non-refundable ticket holders are also cancelling their booking and they are eligible for the refund but, the refund amount is transferred to the travel credit that can be used for the upcoming flight booking.
  • For the special refund request, the traveler can raise the refund from the official website the Etihad airways. After submitting the refund application, the refund will credit within 20 to 25 working days or depending on the inspection.
  • If you are a SkyMiles ticket holder so you are eligible for the full refund but, you need to cancel your booking before the departure of the flight.

 

Some Basic Queries About Etihad Flight Cancellation

How much Does Etihad charge for Cancellation?

Hey, need to cancel your Etihad booking and worry about the Etihad cancellation charges? If yes, then you need to know the cancellation charges of Etihad. Etihad provides a 100% refund of the infant’s tickets. Rather than, if anyone cancels their reservation, they need to pay a cancellation charge which depends upon the route of travel, time of cancellation, the fare class, and many such other issues. In general, Etihad charges a 10% cancellation fee for the ticket.

Does Etihad give a full refund?

‘The answer is yes; Etihad provides a full refund if you cancel your reservation within 24 hours of your booking and the scheduled departure of the flight is more than 7 days.

What happens when an Etihad flight is canceled?

In case Etihad cancels the flight due to some unavoidable circumstances, in such a situation the passengers get the chance to book the next scheduled flight for the same destination. Otherwise, the passenger can claim a full refund for the same.

Can I get a refund for canceling my flight? 

You will surely get a refund of your flight ticket of Etihad if you cancel your flight within 24-hours means in the risk-free period and the departure date is must more than seven days. After canceling the ticket, the passenger must make a refund from Etihad within the validity period. In general, Etihad Airlines take 14 to 30 working days to process the refund 

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