Garuda Indonesia Cancellation and Refund Policy:

Those passengers who are looking to cancel their flight ticket to Garuda Indonesia so before starting the cancellation procedure must read the cancellation & refund rules of Garuda Indonesia. It helps to cancel flight tickets in a better way as well as passengers will get the perfect visibility of the refund amount. So, just read this comprehensive guide about the Garuda Indonesia Cancellation and Refund Policy.

Garuda Indonesia Cancellation Policy:

• Passengers are only permitted to cancel their reservation from the official website or application of Garuda Indonesia 08041-807-807 or +62 21 2351 9999 or directly from the booking counter of Garuda Indonesia.
• In case, a passenger can't continue their flight due to self-illness or relative death then, he/she can raise the refund request but, certain procedures must be followed.
• In a situation, where Garuda Indonesia cancels their flight due to the airline industry strike or wet surface of the runway or heavy rain, or technical issues then, passengers will get the full refund amount without any cancellation fee.
• Non-refundable ticket holders are not eligible for the refund but, they are allowed to cancel their flight ticket and the refundable fare will be converted into a future travel booking.
• As per the Garuda Indonesia Cancellation Policy, passengers are not allowed to cancel their booking from any unauthorized travel agent but, they are permitted to cancel their booking by a third-party website or authorized travel agent.

Garuda Indonesia Refund Policy:

• The refund rules will come into enforcement after the cancellation of the booking from the official website or application of Garuda Indonesia.
• The refundable amount will directly reach the source of the payment mode or bank account of the passenger which was used for the same flight ticket booking.
• As per the Garuda Indonesia refund policy, the passenger needs to raise the refund request for the claim, compensation, or flight cancellation.
• The refund request will accept after the complete procedure of the refund application form.
• The refund application form will only be available on the Garuda Indonesia website or its mobile application.

Garuda Indonesia Cancellation Fee:

The cancellation fee will apply after considering the various factors from the passenger's flight and it can calculate the major features such as fare type, class, destination points, duration, time, or other important points. But, there are some standards where the passenger needs to pay around 100 to 500 US dollars as a Garuda Indonesia Cancellation Fee for each person. 

• Non-refundable & award ticket holders need to pay 60% percent amount from the flight ticket fare.
• Economy fare holders can’t cancel their booking 24 hours before the departure of the flight time.

Garuda Indonesia 24-hour Cancellation Policy:

Passengers are not allowed to cancel their flight ticket within the last minute but, Garuda Indonesia opens their cancellation up to 120 minutes before the departure of the flight time.

In case, the passenger is looking for risk-free cancellation & he/she wants to save their cancellation fee then, he/she must cancel their booking of the Garuda Indonesia first 24 hours after the flight ticket purchase or seven days before the departure of the flight time.

How do I contact Garuda Indonesia?

Find answers and solutions to your questions here. And for anything else, our 24-hour Garuda Contact Center, at 08041-807-807 or +62 21 2351 9999, is always ready to help you.

How can I email Garuda Indonesia?