With Qatar Airways Wheelchair Assistance- You can request a wheelchair during booking or anytime up to 48 hours before departure via 'Manage booking' on qatarairways.com or our mobile app. Also, contact the Qatar Airways office. If you need assistance to your seat with a wheelchair, please make a special request in advance.
For the passengers with special needs and difficulties in movements it would be very challenging for them to travel in a particular flight without any assistance. For that reason, many of them require a wheelchair due to their age, any sickness or injuries, or from birth abnormalities. But you should not worry and feel sad or concerned while asking for assistance to walk long distances within an airport or climb stairs to get onto the plane as it is okay to do so because everyone deserves a comfortable and safe flight. Hence, the information on this guide will reveal how Qatar Airways accommodates passengers with wheelchair needs because this article provides information of booking rules, special assistance and medical care services. We will also explain how to use Qatar Airways to book wheelchair assistance without any challenges.
However, Qatar Airways always aims to make your flying experience as perfect as possible, however, it is rather useful to obtain the information regarding Qatar Airways wheelchair service rules before your flight booking process.
Request Early
For the airline to make necessary arrangements of staff and equipment, it is advised to request for a wheelchair at least 48 hours prior to your flight. In case of last minute wheelchair arrangement then it is advisable to contact the airline as soon as possible and they would try their best to accept the late requests but the early requests have higher chances of better service.
Confirm Your Needs
Qatar Airways may also contact you through a call or an email once you have booked the flight. Then you can explain whether you need an assistant only during the airport, in the process of boarding or during the whole flight. And it is all right for you to give the true state of your health to them so that they can prepare adequately.
Types of Assistance
Ground crew personnel normally assist passengers in checking in, going through the security check and boarding the plane and the same people on board also assist with seating arrangement and movement. Help for getting out of the plane and the help in carrying the luggage is offered after arrival. All Aircrafts of Qatar Airways have wide ailes and accessible washrooms which makes the movement easier.
It is easy to book a wheelchair from Qatar Airways since the Airline company provides a number of ways to make the booking.
Online Booking
To reserve wheelchair chair assistance in Qatar Airways, first of all you have to open Qatar Airways’ webpage and go to the Manage Booking part where you enter flight information. Next, search for Special Assistance and click on Wheelchair Request, and after filling the form you will receive a confirmation from the airline through the email.
Call Customer Service
Qatar Airways also provides you with another service in the instance of wheelchair assistance where you will have to call the Qatar Airways number provided on the website depending on your country. It is advisable to explain your needs. You require a wheelchair at your arrival airport, the agent will confirm changes to your booking.
At the Airport
However, if you could not reserve before then the best you could do is to proceed to the check-in counter of Qatar Airways and explain to the personnel that you require a wheelchair. They will provide assistance for the disabled or the elderly persons but this may take some time so it is advisable to book way in advance.
Qatar Airways Special Assistance
Extra services are offered to the passengers with the special requirements in this airline. This entails provision for disabled people and anyone with any other needs.
Priority Boarding
They allow senior citizens and individuals with wheelchairs to board first to ensure that they can avoid fully crowded areas and find comfortable positions for some time.
Comfortable Seating
You can select seats with more leg room or near the washroom though it is your task to tell this to the concerned airline at the time of booking.
In-Flight Care
Cabin crew is responsible for helping passengers with their requirements such as meals, medicine or to move within the plane.
Support for Elderly Travelers
The helpful staff of the airline is always there with elderly passengers from check-in to baggage claim and they also help fill forms or carry bags.
Even during the flight and at the airports of Qatar Airways, the passengers with health complications are offered a special concern.
Pre-Travel Medical Clearance
While having a severe condition such as heart disease or in case you need oxygen then request a Fit to Fly certificate from your doctor. Please also note that it has to be provided to Qatar Airways at least 72 hours before the journey.
Carrying Medical Equipment
Some of the items allowed include oxygen tanks, CPAP machines, syringes, etc. It will be wise to inform the airline in advance because they may require some papers for permission.
Emergency Help
A staff in the airline is fully capable of addressing any emergency situation and airplanes are equipped with necessities such as medical kits and oxygen.
So to avoid any stress related to this, one should book your wheelchair help in advance and carry your documents such as medical cards and a doctor’s note if any. Communicate your requirements with the airport staff and the friendly team of Qatar Airways shall be more than willing to assist. One thing which should always be noted is that it is not shameful to seek help because it is your right to travel in dignity.
Yes, as all the flights of Qatar Airways provide help in wheelchairs but to avail you should inform while booking.
Yes but if this is the case the person should inform the airline earlier. And they will examine it for its size and place it securely during the flight.
Even short-term injuries like a broken leg qualify for assistance you can share medical proof if needed.
