You can choose any of the ways mentioned below to contact customer service. Each communication channel has some advantage over the other. For example, a phone call is the fastest way of communication, and live chat allows you to save the chat log.
If you'd like to speak with a Qantas supervisor, call the Qantas Airways phone number at 1 800 227 4500 in the USA or 1800 177 474 in Australia for 24/7 expert support. But it would be a very good step for you to get to know the IVR menu that you will hear when you call a live person in Qantas.
Qantas Airways IVR Menu,
Go through the following steps to connect with Qantas Airlines. A great advantage of live chat is that you can save the chat transcript at the end of the conversation. Once you save the transcript, you can always refer back to the previous discussion
You do not have to wait long and be on hold, because there are many ways passengers can get a callback from the airline qanats and get help with their reservation, cancellation and refund. Here you can learn how to ask the airline for a callback:
Suppose customers have questions about their check-in or reservation. Qantas believes in putting the customer first, just as they believe in putting their customers first. If you are a Qantas customer, the average Qantas wait time is 39 minutes (sometimes it's more than 50 minutes), which means you can quickly get the services you need from Qantas Airlines. When you request the callback, you can quickly get the benefits via Qantas Live Person you want from them, and they put their best efforts to get the services you want from them.
Deals on Qantas flights across a range of Australian and international destinations. Check out our latest travel deals and Frequent Flyer offers, including flights on sale, hotel deals, car hire and more.
Qantas Customer Service Australia Call 13 13 13 24 hours, 7 days a week
If you have booked with us via qantas.com, you can request a refund or Flight credit for your flight booking via Manage Booking and selecting the Cancel/Voucher button, (before cancelling your booking check the fare conditions applicable to your fare type including refund and cancellations information
Qantas Department | Contact |
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Qantas Contact Centres | 1 800 227 4500 |
Customer Specific Needs Team | 1 800 233 4414 For medical clearance requirements submit Travel Clearance Form online Email |
Freight | qffreightusa@qantas.com.au |